faq's

once you are ready to make an order you will have two payment options. brides can pay in full upfront via credit card through our website or in a two part payment via bank transfer. if you opt to pay in two parts, we require a 50% deposit to place your order and 50% on collection. we typically produce your gown three months ahead of your wedding giving you ample time for alterations. once your gown is ready, you will be required to collect your gown and make your second payment within 30 days of being notified. we arrange collection appointments in our studio and also offer postage via royal mail within the uk. this is included in the cost of your gown. we offer a london courier service on request. all international brides can pay in full via the website. dresses are shipped within 1-3 months or ordering and postage takes 1-5 business days.

what is your lead time?

currently our lead time is 1-3 months. because we produce in london, we are able to accomodate a quick turnaround on orders. with this in mind, the majority of our brides order their gown months if not over a year in advance. 

do you offer alterations?

we offer in-house alterations with our wonderful dressmaker. our alterations booking fee is £100 for two fittings + the cost of alterations. quotes vary based on what alterations are needed. if a bride would prefer, they can work directly with our list of recommended dressmakers across london. you can email us to reuqest this list.

what is the difference between made to order/custom?

clover is a made to order bridal brand which means we don't hold stock and our gowns are produced once an order is placed. this process is incredibly sustainable and helps keep our gown costs down. we consider, waist, hip, bust and length measurements to all patterns making our gowns fit individual to all brides. this also helps reduce the overall cost of alterations once produced. we do also offer custom clover for brides interested in a fully bespoke gowns. custom clover starts at £3000 and requires a minimum of 4 in person appointments here at our london studio. if we currently don't carry your size and you would like to enquire about a bespoke size from our current collection, please don't hesitate to email us.  

what should i bring to my appointment?

it is most useful to wear skin colour, seamless garments to your appointment. we recommend varying underwear depending on the gown but generally we love seamless short style shapewear and a strapless bra. we have heels here in the studio however, if you would like to bring your own you are more than welcome. we also ask all brides to kindly limit the amount of makeup/fake tan they wear to reduce the risk of transfer on the samples. 

what should i expect in my appointment?

all clover appointments are one hour long and gives you ample time to try on the entire collection + veils. we offer light refreshments and the opportunity to discuss styling as well as small customisation options should you like. at the end of every appointment we will write down your dress shortlist and take your measurements. if you feel you need to come back to make a final decision, all second appointments are 30 minutes and complimentary. 

what sizes are your samples?

our sample sizes range from 8-16. if we don't carry your size, please email us as we are able to create bespoke patterns for sizes not currently in our collection.

how many guests can i have in an appointment?

we can accomodate you and up to three guests for all appointments. if you wish to invite more than 3 guests, you are welcome to book the entire studio to ensure you have lots of seating. babies and children are welcome. 

can i make small changes to the gowns?

all clover gowns can we changed slightly without having to commit to a fully a custom gown. we are happy to accomodate side splits, bespoke sleeves and custom gown lengths. all customisations are quoted based on detail. you can email us beforehand or ask during your appointment. 

what is your returns policy?

all of our gowns are made to order with your measurements applied to our existing patterns. this ensures the best fit and reduces the overall cost of alterations once your gown is made. do to the bespoke nature of all pieces, our gowns, jackets and blouses are final sale. veils are fully refundable within 14 days of purchase. please note that returns are at the expense of the customer. please email us to arrange a return.

 what underwear do you recommend with your gowns?

we recommend varying underwear depending on the gown but generally we love skin coloured seamless short style shapewear with a strapless bra. our favourite brands include skims for shapewear and wonderbra for strapless bras. 

what silks do you use? 

our core collection is produced in 100% ivory crepe marocain, a fluid medium weight silk with matt finish and soft sheen. other fabrics we use include crepe satin (a buttery, high shine silk), faille (a structured ribbed silk), organza (a sheer, stiff silk, perfect for layering) and tulle (light netted silk, ideal for veils). all our gowns are also lined in 100% silk habotai. currently we do not work in blends or synthetics but we are always looking for sustainable alteratives to these options. we are able to produce all gowns in a variety of colours. if you would like a gown in an alternative colour to ivory, please email us. 

where are your dresses made?

all clover pieces are british designed by our founder ally voss and handmade in our south east london production studio.